Terms and conditions
Last updated: July 13, 2026
Please read these Terms and Conditions (“Terms”) carefully before using TurboFam. These Terms are an agreement between you and Turbotics Applications LLC (“Company,” “we,” “us,” or “our”).
1. The Service
TurboFam is a web-based family organizer at https://turbofam.com (the “Service”). Families use a shared calendar, task lists, and visibility controls (personal vs family-visible). There is no native app download — you access the Service in a browser.
2. Acceptance and eligibility
By accessing or using the Service, you agree to these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
Only individuals 18 years of age or older may register as the founding member of a family and accept these Terms on behalf of that family. Other family members, including children, may use the Service only when invited by the founding member and under their supervision.
Each family may have up to nine members (one founding member and up to eight invited members). The founding member manages billing, invitations, and account deletion.
3. Subscriptions and billing
Paid access to the Service is offered as a monthly family subscription at $4.99 per month for up to nine family members. One subscription covers the entire family. There is no long-term contract.
Subscriptions renew automatically each month on an anniversary basis (the same calendar day you subscribed). If that day does not exist in a given month (for example, the 31st in February), you will be billed on the last day of that month.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides customer service inquiries and handles returns. Paddle's terms apply to the checkout transaction; see Paddle's consumer terms.
Payment card and billing details are collected by Paddle, not by us. We do not store full payment card numbers. We receive subscription status and renewal information from Paddle to manage access to the Service.
Cancellation: You may cancel at any time through the Paddle customer billing portal (linked from your Account page in the Service). Cancellation stops future charges. You will retain access through the end of your current paid billing period. You may also contact support@turbofam.com if you need help.
Refunds: See our Refund Policy. Subscription fees are not refundable, except where required by applicable law.
We may change subscription fees. Any change will apply no earlier than the start of your next billing period after we post notice on the Service. Your continued use after a fee change takes effect constitutes acceptance of the new price, unless you cancel before the change applies.
There is no default free trial that requires a payment method for new paying customers unless we state otherwise on the Service.
4. Your account
You must provide accurate, complete information when you create an account and keep it current. You are responsible for safeguarding your password and for activity under your account.
Do not share your password. Notify us promptly at support@turbofam.com if you suspect unauthorized access.
The founding member may invite or remove family members and may delete the entire family account and associated data through Account settings. Invited members cannot delete the entire family through Account settings; the founding member controls family deletion.
5. Your content
The Service allows you to create content such as calendar events, lists, and photos (“Content”). You retain ownership of your Content.
By submitting Content, you grant us a limited license to host, store, back up, and display that Content only as needed to operate the Service and only to users you authorize (for example, family members according to your visibility settings). You represent that you have the right to submit the Content and that doing so does not violate others' rights.
TurboFam is not a public social network. Content you mark as private is not shared with the public; shared content is visible only within your family as you configure it.
6. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose
- Harass, abuse, or impersonate others
- Attempt to access another family's data or breach the Service's security
- Scrape, automate abuse of, or resell the Service
- Upload malware or content that infringes intellectual property or privacy rights
- Send spam or unauthorized advertising through the Service
We may remove Content or suspend access if we reasonably believe you violated these Terms, but we are not obligated to monitor all Content. You use the Service at your own risk.
7. Feedback
If you send suggestions, ideas, or feedback about TurboFam, you grant Turbotics Applications LLC the right to use that feedback to improve the Service without compensation or attribution.
8. Intellectual property
The TurboFam name, logo, website, and application are owned by Turbotics Applications LLC or its licensors. These Terms do not grant you any rights to our trademarks or branding except as needed to use the Service.
If you believe content on the Service infringes your copyright, contact support@turbofam.com with details of the alleged infringement. We may remove content we believe violates intellectual property rights.
9. Termination
We may suspend or terminate your access if you breach these Terms or if required by law. The founding member may delete the family account at any time through Account settings. Deleting the account removes family data per our application logic and cancels any active Paddle subscription associated with that family.
If your subscription ends without renewal, access to paid features may be limited until you subscribe again. We do not automatically delete your account or family data when a subscription lapses; data is retained until the founding member deletes the account or family.
After cancellation of a paid subscription, you typically retain access through the end of your current paid billing period.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
TurboFam is a family organization tool, not medical, legal, financial, or emergency services. Do not rely on the Service for emergency communications.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TURBOTICS APPLICATIONS LLC AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the greatest extent permitted by law.
12. Governing law and disputes
These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict-of-law rules.
You agree that disputes arising from these Terms or the Service will be brought in the state or federal courts located in Illinois, and you consent to their jurisdiction.
Before filing a claim, you agree to contact us at support@turbofam.com and try to resolve the dispute informally.
13. Changes to these Terms
We may update these Terms from time to time. We will post the updated Terms on this page with a new “Last updated” date. Your continued use of the Service after changes become effective means you accept the updated Terms. If you do not agree, stop using the Service and cancel your subscription if applicable.
14. Contact us
Questions about these Terms:
Email: support@turbofam.com